Help / Support

• Account access.
  Rangii Studio is secured by the Wordfence and we care a lot for our users and clients so that they may feel within trust worthy and secure campus. And it might happen that if a client forgot the password and trying wrong password so many time, then Wordfence may block him temporarily. This may fix after a little time span, and if it exists for a longer you may ask to support for white list you.
• Work deliverable delay.
  Now-a-days, where quality is the most priority. The business of apps and games development is tricky sometime because of unknown errors or bugs facing by the team, which may compromise your quality work. It is better to hold and wait with a kind patience so that our team can deliver the best work. But if there is a still an unknown delay to deliver your project you may reach to our contact staff.
• Project points differences.
  Although before starting any project we document it well with the clients, but sometimes while doing the project differences between client and team may occur. For solving and confirmation of these differences you may contact to our support so that the time of confusion may not create an unexpected delay to your work deliverable.
• Refund or chargeback.
  Refund or chargeback are possible. And if there is an issue of this you may also reach to the support.
• How to start the business of apps and games launching?
  This is the most modern and legal business of earning money online and even we wrote so much on this topic but one may contact to the support to know the best details about the startup of this business. Now localization is everywhere, and we believe that if the language is the barrier to understand this business, then our support team will send you articles and documents in your own local language about the best practices and understanding of this business.
• Source code purchased by not delivered.
  Please remember your source code will be delivered to your mailbox and in the email which was used to place order. The order is delivered within 8 hours or sometime a little more delay may happen. All the orders which were placed on Saturday and Sunday will be processed on Monday. If there is an issue related to the delivery of the source code, then you may reach to our support.
• Lack of response by the support persons.
  Rangii Studio cares a lot about his clients but still if you have problem related to lack of response, or delay in response, you may contact to support.
• Getting error while paying.
  Sometimes, the payment method may not work in specific countries or regions, in that case you may contact to support for paying your dues or payments.
• Discussion related to violation, suspension and rejections.
  Unfortunately, this business sometimes, may face suspension or rejections by the google play store and for the queries related to this section may reach to the support staff for the best answers related to rejection, suspension or some other violation. We will try our best to provide you the best answers and solution to overcome, to finish them.
• Some other Questions.
  You may reach to support team from Monday to Friday through the live chat session, skype or through email for any other question. We will reach to you as soon as possible.

Contact Us

        Support email

Support@rangiistudio.com

Disclaimer:

We do not guarantee you that the product which you buy from Rangiistudio is free of errors. Buyer is the totally responsible if the app is “ban” due to any dispute. WE ARE ONLY RESPONSIBLE ABOUT THE EXACT WORKING OF APP AND NOTHING EXCEPT IT.

We also do not guarantee that all products listed in our store are completely correct and the server that hosts this website is free of viruses, malicious or other harmful components.